What is information architecture?
Information architecture is the relationship of how all the different pages of a website are related to each other. This is communicated visually through a sitemap.
Why do you use WordPress?
WordPress is open source content management software and currently powers around 25% of all websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength. WordPress allows us to develop flexible and customizable websites to modern standards and observes web development best practices. Furthermore, the community of web developers that use WordPress reaches far and wide and allows us to tap in to this collective intelligence and bring that wealth of experience to your project.
More info here: https://buildingbettersoftware.io/top-questions-and-answers-about-wordpress
Who do I call if something goes wrong with the website or I can’t figure something out?
Call, Text, or put a ticket in with 15 minute response time
What happens after the website is launched?
Once your website is launched, we provide LIFETIME support as long as your host with us.
How will I know if anyone is visiting my website? We will install Google analytics software on your new website and show you how to log into your Google analytics account where you can see a wide range of statistics about your website including number of visits, page views than the amount of time people are spending on your website.
How can I know what people are doing on my website?
We will install Free Hotjar on your new website and show you how to log into and follow how your users are interacting with the website to get the most out of it.
What happens if I want to add some features to the website while you’re building it?
We like to be flexible and responsive to your needs, we also like to deliver what we promise within the time frames and budgets we have allowed. If you ask us to add new features to your website while we are building it, will most likely ask why? If we all agree that your new request will help us achieve our objectives, then we will be more than happy to oblige. If your new feature is something you would like to add to your website but is not directly tied to your original objectives, then we will suggest to schedule it for a second iteration of the website once it has been launched.